Careers

Shipping Associate (Jersey City, NJ)

The Opportunity

The Shipping Associate is a critical role within the WGACA Warehouse Department. The Shipping Associate will assist in all aspects of the wholesale operation. The focal point of this role will be the timely fulfilment of orders placed by our wholesale partners. This role will report directly to the Shipping Operations manager and work closely to support the daily needs of this growing business. Key responsibilities will include, but are not limited to; proper product care, labeling, protecting, and packing each unit and purchase order, receiving inbound shipments, and supporting inventory and quality control efforts. Additionally, this role will support in facility management, assist with ecommerce orders, work cross-functionally to support the receiving and buying teams, and assist in physical inventory efforts.

WGACA is in a growth mode, expanding into new markets and distribution channels. It is a great time to come on board! We are seeking a candidate who thrives in an entrepreneurial environment and has a demonstrated understanding of Best Practices in Shipping and is eager to contribute to our wholesale luxury division.

Duties & Responsibilities

The Shipping Associate will have the following responsibilities including:

  • Work with management to ensure that all POs are being processed to the company standards and within expected timelines
  • Ensure that all POs are shipped accurately and maintain 100% order fill rate
  • Partner with account managers to communicate any potential issues and/or delays in PO shipments
  • Consistently provide excellent product handling and care throughout the packing process
  • Maintain clean and orderly facility and workspace
  • Work cross-functionally with receiving team to ensuring that upcoming workload is easily identified and storage space is readily available
  • Assist in Ecommerce order fulfillment, including locating and pulling inventory from stock room, packing, and processing outbound shipments
  • Handle all incoming mail receipts and deliver to appropriate destination
  • Assist in facilities management as needed

Professional Attributes:

  • Honesty, Integrity, and Trust
  • Is widely trusted; is seen as a direct, candid and truthful professional.
  • Can present feedback in an appropriate and helpful manner.
  • Keeps confidences; admits mistakes; doesn’t misrepresent oneself for personal gain.

Employment Requirements:

  • Minimum 1 year experience in warehousing/luxury goods/retail operation
  • Must be a self-starter with the ability to work independently as well as a team environment
  • Outstanding time management skills
  • Ability to multi-task and prioritize workload
  • Strong attention to detail
  • Comfortable working in a fast paced ever changing environment
  • Ability to lift up to 50 Lbs.

Please email a cover letter and resume that detail your experience to: careers@whatgoesaroundnyc.com

Sales Associate - 'Stylist' (New York, NY)

LUXURY RETAIL EXPERIENCE REQUIRED.

Stylists must provide excellent customer service and show a passion and knowledge for the breadth of product carried at What Goes Around Comes Around. They must consistently meet personal sales goals and are an integral part of the store’s success. Stylists should build a loyal client base by converting new customers and turning them into repeat clients. They must have a professional and courteous demeanor with all coworkers and customers.

Responsibilities:

Selling and Client Services

  • Greet all customers and provide excellent and attentive customer service
  • Consistently sell merchandise from all categories carried in store
  • Build and maintain a client book
  • Meet or exceed personal weekly and monthly sales goals
  • Meet minimum client outreach requirements

Visual Merchandising

  • Must maintain the store standards consistently throughout the day
  • Fold, straighten, and adjust product in cases as needed
  • Assist with inventory and floor sets when required

Operations

  • Keep store at operational and visual standards during the day and after close
  • Complete opening and closing checklists
  • Remove unwanted merchandise from fitting rooms
  • Follow all procedures in the POS system for ringing up sales

Requirements

  • Passion for sales, styling, and customer service
  • Follows all store policies and procedures
  • Is a team player
  • Maintains an elevated appearance that is representative of WGACA’s aesthetic
  • Record of increasing sales and consistently ranking as a top performer

Please email a cover letter and resume that detail your luxury experience to: careers@whatgoesaroundnyc.com

Account Executive (New York, NY)

Looking for a sales-driven individual to join the luxury wholesale sales team. The Account Executive will be responsible for developing and maintaining new and current luxury wholesale client relationships. They will be working closely with the VP and Director of Sales to build the wholesale business. This will include coordinating all invoicing and purchase order administrative steps with the wholesale account. Trunk show travel, set up, staff product knowledge training and sales assisting alongside wholesale accounts is also a required element of the job, and the schedule will fluctuate.

Responsibilities

  • Responsible for reaching sales goals & developing growth for assigned wholesale accounts
  • Receive incoming merchandise to the showroom and assist in reconciling any merchandise discrepancies
  • Responsible for merchandising of the WGACA Showroom, and assisting in replenishment of product as necessary
  • Make necessary product modifications as in price changes, tag changes, item description changes as approved by the Luxury Receiving Team
  • Analyzing sales & feedback from wholesale partners and modifying orders to best fit the account
  • Train and work in retailer stores to maintain current relevant focus on WGACA's business of luxury vintage wholesale, as well as knowledge of retail sales techniques in order to function as an expert in the field while facilitating trunk shows.
  • Plan, attend and facilitate trunk shows throughout the year. This includes monthly travel across the US for luxury wholesale events with key retail customers.

Qualifications

  • Four Year Degree Required
  • Knowledge of the luxury accessories market
  • 2 years of experience in wholesale/executive sales
  • Experience & proficiency Microsoft Word & Excel required
  • Team Player with the versatility of working independently
  • Excellent time management & communication skills

Please email a cover letter and resume that detail your luxury experience to: careers@whatgoesaroundnyc.com