Returns & Exchanges
We understand the need to inspect your purchase in person. Online orders may be returned within 14 days of delivery. Please notify us within 7 days of receipt if you wish to return an item.
Merchandise must not be worn, altered, or washed.
Merchandise must have all tags attached.
Some items from WhatGoesAroundNYC.com ship with an attached security tag.
Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
All items must be returned in the same condition as delivered. This includes no odors such as smoke or perfume, no alterations of any kind and no split seams. We photograph and document all vintage items that we ship out (at the time of packing) in order to ensure that any returns come back in the same condition as sent.
Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
Final Sale items (including in store purchases) may not be returned.
Please note, items that have been marked down from their original price are considered final sale and are ineligible for return.
Return And Exchange Guidelines
If you return an order that qualified for free shipping, the original shipping fee may be deducted from your refund.
If you return item(s) on a multiple item order and the balance of the order no longer qualifies for free shipping, the original shipping fee may be deducted from your refund.
1.) All items must be in the same condition that they were sent out in.
2.) Please include the original packing slip and the reason for the return.
3.) Send the package to:
What Goes Around Comes Around
155 Van Wagenen Ave
Jersey City, NJ 07306
4.) We will issue your refund after we receive the return. Please allow up to 5 business days for us to process the return. We encourage you to send the item back via UPS or some other insured, traceable means as you are responsible for the item until it reaches us and we sign for it.
Shipping Charges are non-refundable.
Items purchased on our website may not be exchanged or returned at our retail locations.
Refunds And Processing Time
If your return arrives at What Goes Around Comes Around within the 14 day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
If for some reason you are unhappy with your purchase, we are more than happy to exchange the item for a different item of equal value. If your requested exchange is different in price, we will contact you to sort out the difference.
Our standard return policy applies to all exchanges.